Ek Sankalp Trust takes absolute care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an unfortunate situation or, if the donor would like to cancel his donation, Ek Sankalp Trust will respond to the donor within 7 working days of receiving a valid request for a refund from the donor. The timely refund of the donation will depend upon the mode of payment like credit card /banking instrument used during the transaction. The donor will have to send Ek Sankalp Trust a written request for a refund within 2 days of donating to Ek Sankalp Trust official address or email info@eksankalptrust.org along with-

1. Proof of the deduction of the donated amount, any screenshot of the receipt.
2. In cases the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us.
3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to an error on Ek Sankalp Trust part,Ek Sankalp Trust will refund the donation and bear the costs of the same.
4. International donations will need a minimum of 10 days for the refund process